US Shipping Only! International Customers see FAQ -- Free Shipping on Orders $35+ FREESHIP35

FAQ

Shipping

Shipping is enabled for US only. For international customers, please refer to my Etsy shop at https://www.etsy.com/shop/NicholsandDimesArt

Any international orders placed on this site will be cancelled and refunded.  

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All orders are shipped via USPS Ground Advantage with tracking. Please allow up to 5 business days for orders to process and ship. 

Estimated shipping time is 3-7 days.

Coupons

Coupon codes should be applied at checkout. I will not retroactively apply any discounts if you forget to apply them. Don't forget to apply them!

Refunds/Exchanges

All sales are final. Once checkout is complete, there will be no refunds, cancellation, or exchanges. Please be confident in your order before you place it. 

Lost/Stolen Packages

Once your package is dropped off at the Post Office, I no longer have control of it. I will not offer refunds for lost or stolen packages. I you feel your package has been lost or stolen, please reach out to your local Post Office.

Please keep in mind any shipping delays if your package does not arrive within the estimated timeframe. 

Missing/Damaged Items

If your order arrives with missing or damaged parts, please reach out to me within 1 week of receiving your package with photos of the damaged product(s). 
Once confirmed, eligible items will be refunded or replaced based on in-hand stock.

Updates/Restocks

Most items currently in store will be restocked if sold out, unless stated in the product description. For updates, including restocks, new designs, events, follow me on instagram @nicholsanddimesillo

Other Questions

If you have any other questions or concerns, please reach out to me via the contact page.


--By placing an order at this store, you are agreeing to the above stated policies.--